REPORT
How Agentic AI Is Rewriting the Rules of Software Procurement
A practical guide for teams buying enterprise software now.
Software is no longer hard to prototype, and that's quietly changing what buyers expect and what vendors can get away with promising. This guide covers what's actually different about procurement now that both sides of the table have AI tools, and what it takes for your organization, not just your vendor, to be ready to own what it bought.
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What’s Inside
This MACH Alliance report, co-authored by commercetools, Contentstack, and Orium, covers how the buying process itself is changing, not how to evaluate any specific AI product.
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What the "software is cheap to prototype" shift means for both buyers and vendors
- Why your existing architecture predicts AI-readiness more than the decision to build does
- How to structure an evaluation narrow enough to be useful
- What needs contract-level protection now that AI capability shows up in places nobody scoped it for


