Step into Composable Commerce with a MACH Planning Consultation
Learn, innovate, and plan your digital journey with industry experts from Orium.
Need to adapt to evolving market demands? MACH architecture and composable commerce offer unparalleled flexibility, but the transition can be a complex orchestration of microservices, APIs, and integration. Expert guidance can help overcome legacy system constraints and ensure engaging customer experiences.
Orium provided our team with a clear process for moving to MACH. They helped us understand the new technology landscape, identify the opportunities available to us, and plan for how to transition our business to MACH successfully.
Scott Canney, MACH Ambassador
Orium’s MACH
Consultations
Whether you’re looking to understand the technology landscape better, or you’re ready to build out your plan for a transition to composable commerce, Orium’s expert consultants can help you get started on your journey to MACH success.
Build Alignment
Featuring interactive sessions led by industry experts, this consultation provides insights into the benefits and challenges of adopting a MACH architecture in commerce to build organizational alignment. The focus will be on strategic planning, team collaboration, and practical steps to ensure a seamless integration of MACH principles into the organization's digital strategy.
Activities
MACH & Composable Commerce Leadership Briefing
This session guides senior business leaders and decision-makers in understanding and implementing composable commerce and MACH technology in their digital strategies. The briefing equips leaders with the knowledge and confidence to make informed decisions about adopting these advanced technologies to drive innovation and growth in their retail and commerce operations.
Planning Workshop
This facilitated workshop is designed to help participants provide inputs for the plan-on-a-page for implementing composable commerce with MACH technology. The workshop has been structured to encourage collaborative thinking, information sharing, and strategic planning. This workshop aims to not only create the beginnings of a strategic plan but also to ensure buy-in and understanding from key stakeholders.
Deliverables
Composable Commerce Plan on a Page
A concise visual summary capturing the key strategies and actions for implementing composable commerce and MACH technology within the organization. The plan includes elements such as: vision and objectives, performance metrics and KPIs, a hypothetical technology roadmap, departmental involvement, and key risks and mitigations. The plan-on-a-page serves as a strategic blueprint, ensuring that all participants of the workshop have a shared understanding of the path forward and their roles in the journey towards a more agile and modern digital commerce architecture.
Extend your strategy
A comprehensive, multi-phase approach, the aim of this consult is to guide brands through the process of assembling a robust playbook for adopting composable commerce with MACH architecture. The focus will be on strategic planning, team collaboration, and a clearly documented roadmap that has cross-departmental buy in and support.
Activities
Current State Assessment
Broken into four parts (discovery sessions with key stakeholders, technical audit, experience design audit, and a performance analysis), the current state assessment determines where your technology, process, and experience pain points are, the limitations your business is facing, and opportunities for improvement a MACH architecture can enable.
Defining the North Star
Facilitated vision workshops and strategic objectives setting bring your team into alignment around a shared long-term vision. With clearly articulated, specific, and measurable business goals and customer experience objectives, this session grapples with competing priorities to ensure a unified view of the future, setting the stage for your business blueprint.
Development of Business Blueprint
From zero to plan on a page in just 3 steps. Step 1, Guided Process Mapping: surfaces key business processes and how MACH can optimize them. Step 2, Requirement Gathering: led by our team of experienced professionals, detailed sessions ensure you don’t miss crucial pieces of the transformation puzzle. And step 3, Blueprint Creation: develops a comprehensive plan outlining future state, organizational changes, process improvements, and customer journey enhancements to give you the full picture for success.
Creation of a Technology Roadmap
Orium’s seasoned technical experts will guide you through the creation of a technology roadmap. From identifying and prioritizing technology initiatives and developing a phased implementation plan that considers impact and feasibility, to conducting architecture workshops with IT and business teams to build tailored reference architecture for your needs, you’ll come away with detailed architecture diagrams that incorporate industry best practice and the latest innovations in MACH and composable commerce.
Vendor Recommendations
Every business is unique, and that means the solutions you select will be, too. Orium’s Strategic MACH Consultation works through a comprehensive needs analysis to identify the best fit technologies in the MACH and composable commerce space for your unique business challenges. We then work through that list with you using robust selection criteria tailored to your priorities, including technical capabilities, scalability, costs, and vendor support.
Deliverables
Current State Assessment Report
A synthesis of findings from the sessions, including stakeholder insights about the existing technological setup, business processes, and customer experience strategies as well as detailed findings from the audits of performance metrics, experience design, and current systems. The report will highlight inefficiencies, bottlenecks, and areas needing improvement.
North Star Vision Document
A clear and inspiring vision statement that defines the desired future state of the brand in terms of technology, customer experience, and business goals. Coupled with this is a list of specific, measurable, achievable, and relevant objectives that will guide the brand towards achieving its North Star.
Business Blueprint
An instructive guide to setting the stage for success in three parts. First, visual representations of key business processes, both current and future, highlighting where MACH and composable commerce can bring improvements. Second, a detailed document listing all business and technical requirements gathered during the consultation. And third, a blueprint outlining the proposed future state of the business, including organizational changes, enhanced processes, and customer journey improvements.
Technology Roadmap & Reference Architecture
A detailed plan outlining the phased implementation of MACH and composable commerce, including prioritized initiatives with architectural diagrams showing the proposed setup, customized to the brand's needs as well as comprehensive documentation outlining the architecture, integration points, data flow, and other technical aspects of the plan.
Vendor Recommendations
A tailored list of recommended vendors and technologies assessed based on best fit for your brand's specific needs and requirements. You’ll also receive the criteria used for evaluating and selecting vendors, ensuring transparency and alignment with business objectives.
Benefits
Planning and Executing a Seamless Migration
Orium’s MACH Consultations equip brands with the essential tools and knowledge needed for planning and executing a seamless migration to MACH and Composable Commerce. Participants will gain insights into best practices for transitioning from legacy systems, ensuring that the shift is not only smooth but also strategically aligned with their business objectives. The consultation emphasizes practical approaches to tackle common challenges in migration, such as data integration, system compatibility, and maintaining uninterrupted customer services, thus preparing businesses for a successful and efficient digital transformation.
Planning and Executing a Seamless Migration
Orium’s MACH Consultations equip brands with the essential tools and knowledge needed for planning and executing a seamless migration to MACH and Composable Commerce. Participants will gain insights into best practices for transitioning from legacy systems, ensuring that the shift is not only smooth but also strategically aligned with their business objectives. The consultation emphasizes practical approaches to tackle common challenges in migration, such as data integration, system compatibility, and maintaining uninterrupted customer services, thus preparing businesses for a successful and efficient digital transformation.
TCO & ROI
Orium’s consultations dive deep into understanding the total cost of ownership of a transition to composable commerce, along with the Return on Investment improvements that MACH and composable commerce bring. The activities are designed to highlight how adopting these technologies can lead to increased efficiency, scalability, and customer engagement. Businesses will learn how to leverage MACH's modular structure and Composable Commerce's flexibility to drive sales, reduce operational costs, and enhance customer experiences.
Industry Expertise
Orium is North America's leading composable commerce consultancy and system integrator, and was an early member of the MACH Alliance. Orium's team brings a wealth of experience and knowledge, providing hands-on guidance and personalized advice. Attendees will benefit from real-world case studies, interactive sessions, and live Q&A segments, allowing them to dive deep into the specifics of the operational and technological changes required for success. This direct exposure to expert insights and tailored solutions empowers businesses to make informed decisions and effectively implement MACH principles in their digital strategies.
Industry Expertise
Orium is North America's leading composable commerce consultancy and system integrator, and was an early member of the MACH Alliance. Orium's team brings a wealth of experience and knowledge, providing hands-on guidance and personalized advice. Attendees will benefit from real-world case studies, interactive sessions, and live Q&A segments, allowing them to dive deep into the specifics of the operational and technological changes required for success. This direct exposure to expert insights and tailored solutions empowers businesses to make informed decisions and effectively implement MACH principles in their digital strategies.
Download the MACH Readiness Checklist
This checklist helps brands to understand many of the activities and decisions required to successfully transition to a composable commerce platform supported by a MACH architecture.
Success Stories
“We made a firm decision to go digital. Orium helped us transition to composable, master our consumer data, and craft an experience that fits the Coravin brand.
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Chris Ladd
Our Team
Orium’s team of digital leaders will help you make sense of the complex world of composable commerce, bringing the experience, expertise and award-winning skills your business needs for a transition to MACH and composable commerce architectures.
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Becky Parisotto
Vice President, Retail and Commerce Platforms, Orium
Becky has over 13 years of experience in ecommerce client services and program management. She leads Orium’s Digital Programs line of business, including in-store technology, loyalty programs, and customer data activation team at Orium. Orium is focused on large-scale digital composable commerce projects for the retail space, bringing omnichannel technologies together. Key accounts that Becky works with are Harry Rosen and Princess Auto in Canada, and SiteOne Landscape and Shamrock Foods in the USA.
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Nik Shenoy
Vice President, Technology, Orium
Nik has spent 25 years on systems implementations with a particular focus on workflow and data orchestration in complex environments. Most recently, that has included omni-channel digital modernization initiatives for several retail brands. He has experience with integrations such as payments, 3rd-party logistics, fulfillment, taxes, order management, and reporting.
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Jennifer Hileman
Director, Retail Data & Technology, Orium
Jennifer leads the Retail Data Platform Engineering practice at Orium, helping retailers future-proof their omnichannel operations. Her expertise in commerce modernization approaches helps brands unlock the agility and flexibility required by the increasingly complex retail data environment. She works alongside best-in-class technology partners in areas such as OMS, POS, clienteling, and payment.
Stephanie Locke
Manager, eCommerce Consulting, Orium
Stephanie has been in the eCommerce industry since its infancy, and brings over 20 years of experience working alongside leading global brands at the forefront of digital commerce. She brings a broad range of expertise in Product Content and Data, specializing in ERP, MDM, and PIM/PxM. A passionate problem solver who focuses on the people, and processes behind the data to bring an exceptional CX to our clients digital platforms, Stephanie is a certified Advanced Product Manager with hands on experience in deploying functionality in: Stibo (Step), SAP, Hybris (SAP), Enterworks PIM, Salsify PxM, Syndigo (Riversand) PIM, inriver PIM.
Speak to our team today
Ready to make the move to MACH? Our experts are here to help. Connect with a member of Orium’s team today to find out how you can make the most of a composable commerce architecture.