PLAYBOOK
Smarter Order Management for Home, Furniture, and DIY
The First Step to AI-Powered Commerce
Multi-part orders. Oversized shipments. Tight delivery timelines. Home, furniture, and DIY brands navigate these complexities daily, but outdated order management systems only make them harder as inventory blind spots, rising shipping costs, and fulfillment delays frustrate customers and cut into margins.
A modern, AI-ready Order Management System (OMS) changes that. With real-time inventory visibility, optimized fulfillment, and intelligent automation, brands can reduce costs, improve delivery speed, and meet evolving customer expectations with confidence.
This report explores the fulfillment challenges facing home, furniture, and DIY brands, how a modern OMS solves them, and how AI-powered commerce is shaping the future. Get the insights you need to turn fulfillment complexity into a competitive advantage.
Unlock Smarter Order Management Today

Optimize Fulfillment. Reduce Costs. Stay Ahead.
For home, furniture, and DIY brands, order fulfillment is more than just shipping— it’s about delivering seamless, reliable experiences across every channel. This playbook is your guide to optimizing fulfillment, reducing costs, and preparing for AI-driven commerce. You’ll get:
- Practical, Step-by-Step Strategies – Learn how to modernize your order management system without disrupting operations, starting with high-impact improvements.
- Expert Insights & Real-World Examples – Discover how leading brands are using AI-ready OMS solutions to improve inventory accuracy, streamline fulfillment, and cut shipping costs.
- Actionable Roadmap to Smarter Fulfillment – Get a clear, structured path to reduce inefficiencies, enhance delivery speed, and future-proof your operations.
Explore additional resources that will help you unlock your commerce potential.

The Evolving Retailer’s Fulfillment Strategy
Discover how top retailers are evolving their fulfillment strategies to meet customer demands with agility in this on-demand webinar with Orium and Fluent Commerce. Learn how to optimize fulfillment workflows, scale for seasonal peaks, and deliver seamless customer experiences.

The Intelligent Order Management Funnel
Struggling with stockouts, fulfillment inefficiencies, or unpredictable demand? Intelligent order management helps DIY and home goods retailers stay ahead with real-time inventory tracking, smart order routing, and predictive forecasting to cut costs, boost efficiency, and enhance the customer experience.